A ceiling, internal wall and floor in my top-floor rental apartment have suffered significant damage (wall is rotting away and crumbling, floorboards damaged) due to a leak from the roof above.
Remedial work appears to have been carried out on the roof issue in the past, although management company denies this.
External repairs are to be carried out and are covered by block policy, but the management committee claim the internal repairs will have to be claimed off my insurance.
As the damage emanated from an external problem, one that I wouldn’t have the responsibility or permission to address, shouldn’t block policy and the management company be responsible for the internal repairs?
If the damage was caused by a leaking pipe from a neighbour, the neighbour would be liable. Surely, with the exterior of the building the responsibility of the management committee (who are well-established and seem reputable), they are on the hook?